Refund Policy
We want you to love your St. James Skincare experience.
If for any reason a product isn’t right for you, we offer a 14-day satisfaction guarantee — no questions asked.
You may return a product within 14 days of delivery, even if it has been gently used, for a refund or store credit.
How It Works
To initiate a return, please contact us at hello@stjamesskincare.com within 14 days of receiving your order and include:
Your order number
Once approved, we’ll provide return instructions.
A Few Notes
-Products must be returned within 14 days of delivery
-Shipping fees are non-refundable
-Customers are responsible for return shipping costs
-Refunds are issued once the return is received and processed
We appreciate your business and hope to see you back!